For Film Festivals
Flawless Ticketing for Film Festivals.
Handle 100K+ concurrent users with zero lag. Map complex cinema seating in minutes, deliver NFC-enabled mobile passes, and keep 100% control of your brand and data.
Stop forcing festival complexity into generic ticketing tools.
SurgeTix
- Zero-downtime tested under 100K+ concurrent load
- Flawless mapping for curved balconies & staggered rows
- Apple & Google Wallet passes with <100ms NFC tap-to-enter
- 100% white-labeled on your custom domain
Generic Platforms
- Crashes and queues during high-demand ticket drops
- Rigid, rectangular seat grids forced onto historic venues
- Clunky PDF ticket attachments or app downloads required
- Third-party branding hijacking your checkout flow
Platform Features
Everything a film festival needs to sell tickets. Nothing it doesn't.
A complete ticketing platform designed for the specific operational demands of film festivals — multi-venue programming, session-based scheduling, assigned seating with custom cinema layouts, and infrastructure to handle concentrated bursts of demand.
Map Complex Venues Once. Reuse Them Forever.
Upload floor plans and generate seats in seconds. Built-in tools handle cinema-specific layouts like staggered rows, curved balconies, custom aisles, and accessibility seating.
Session-Based Scheduling for 500+ Screenings.
Manage massive programs across multiple venues effortlessly. Define custom ticket categories (standard, premiere, accreditation), set per-screening pricing, and automate on-sale schedules.
100% Your Brand. Zero Third-Party Logos.
Keep attendees on your custom domain from first click to final scan. Instantly update typography, color palettes, and email sender identities right from the dashboard.
Auto-Generated Wallet Passes & NFC Entry.
Deliver branded PDF, Apple, and Google Wallet passes in under 2 seconds. Keep lines moving with sub-100ms NFC tap-to-enter and push schedule changes directly to attendees' phones.
Unbreakable Checkout & Secure Payments.
Handle massive ticket drops with virtual waiting rooms and bot protection. Card, Apple Pay, and Google Pay accepted via your festival's choice of acquirer — Stripe or Datatrans.
Live Operational Intelligence.
Monitor sales velocity, active carts, queue depth, and live revenue during high-demand drops. Post-festival, analyze geographic demand and check-in throughput.
Pricing
Pricing built for film festival complexity
Film festivals don’t operate like standard events, so SurgeTix isn’t sold like a generic ticketing package.
Commercial terms depend on your edition, venue setup, rollout needs, and support requirements.
- No long-term lock-in.
- No hidden platform fees.
- Free tickets, accreditation, and comps carry zero platform fees.
Founding Partner Programme
Shape the future of festival ticketing.
We are selecting a small cohort of multi-venue film festivals in the DACH region to launch their next edition on SurgeTix with white-glove onboarding and direct engineering support.
Benefits
White-Glove Onboarding
We do the heavy lifting. We personally map your venues, configure your seating charts, and train your core team.
Direct Engineering Access
Skip the support queue. Get a direct communication channel to our engineers for rapid resolutions and priority roadmap influence.
Co-Marketing & Success
We document your festival's success and promote your edition across our network through dedicated case studies.
Your Path to Launch
Discovery & Demo
We map your actual venues into the platform so you can see precisely how SurgeTix handles your unique program.
Seamless Setup
We handle the technical configuration. Your festival is fully operational and ready for testing within 2–3 weeks.
Go Live
Launch your ticket drop with our engineering team on real-time standby to ensure absolute perfection.
About SurgeTix
Engineering first. Festival focused.
SurgeTix was engineered in Zurich to solve the specific operational chaos of multi-venue film festivals. Operating under strict Swiss and EU data protection laws, our infrastructure runs entirely in European data centres—ensuring your data remains entirely yours.
Purpose-Built
We refuse to build a generic event platform. We exist solely to solve the complex routing, seating, and scheduling demands of film festivals.
Absolute Reliability
When 50,000 cinephiles hit your site in the first minute, we don't crash. Extreme performance isn't just a feature for us; it is the foundation.
Data Sovereignty
Your audience is yours. We enforce a strict policy of no third-party marketing, no opaque proprietary lock-ins, and absolute GDPR compliance.
About the Team
SurgeTix is a flagship product of Polygon AI, a Swiss technology company specializing in high-performance software systems and intelligent automation. Founded by Slawomir Zak and Lena Sophia Bolliger, the company is built on decades of combined experience in scalable cloud architecture and advanced artificial intelligence. They built SurgeTix to bring enterprise-grade reliability to the operational chaos of film festival ticketing.
Slawomir Zak
CEO, Polygon AI
Slawomir brings over eleven years of experience leading delivery teams as a Technical Program Manager at Google. As an expert in cloud-native architecture and high-availability systems, he has a proven track record of building massively scalable, multi-tenant platforms engineered for sub-second response times. Slawomir's deep background in DevOps and infrastructure optimization guarantees that SurgeTix can effortlessly handle the extreme load of a 100K+ concurrent user ticket drop without breaking a sweat.
Lena Sophia Bolliger
CTO, Polygon AI
Lena is an AI and NLP researcher and Ph.D. candidate at the University of Zurich. Her technical expertise centers on deep generative modeling, fine-tuning Large Language Models (LLMs), and designing large-scale data processing systems. With extensive experience in developing high-performance data processing pipelines and complex model architectures, Lena ensures that SurgeTix is not only flawlessly optimized but also positioned to leverage cutting-edge artificial intelligence for the next generation of festival operations.
Be one of the first festivals on SurgeTix.
We're partnering with a small number of European film festivals to launch their next edition on SurgeTix. Early adopters get hands-on onboarding and direct access to the engineering team.
We respond within one business day.